27 BD — Privacy Policy

Welcome to 27 BD. This privacy policy ("Policy") explains how 27 BD collects, uses, stores, and protects your personal data. By using our website or app, you agree to this privacy policy.

27 BD is an internationally licensed online Sports Betting and gaming platform. We believe privacy is a fundamental right. That is why 27 BD's privacy policy is designed to give you complete transparency into how your information is handled.

This policy applies to our website, mobile app, and all digital services provided by 27 BD. It has been written in plain language with Bangladesh users in mind, so that everyone can understand it clearly.

27 BD collects only the information that is necessary. Collecting excessive or irrelevant data goes against our policy. Below is a detailed breakdown of the types of information we collect:

27 BD never collects your bank password, card CVV, or full card number. All financial transactions are processed through secure payment gateways.

When you contact 27 BD customer support, details of your conversation may also be stored for the purpose of improving service quality.

27 BD uses your information for the purposes listed below. Each use is backed by a clear and legitimate reason:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To determine eligibility for bonuses, promotions, and VIP rewards.
• To ensure the security of your account and prevent fraud.
• To comply with Anti-Money Laundering (AML) regulations.
• To deliver relevant offers and updates to you (provided you have given your consent).
• To personalize your gaming experience and improve the quality of our services.
• To meet legal obligations and respond to requests from regulatory authorities.
• To promote responsible gaming and identify problematic behavior.

27 BD shares your data with third parties only in the circumstances outlined below. We never sell data for commercial purposes.

• Payment Provider: To process transactions with payment providers such as bKash, Nagad, and Rocket.
• Identity Verification Service: With authorized verification agencies to complete the KYC process.
• Legal authorities: Upon a valid court order or legitimate request from a regulatory authority.
• Technology Partners: With technology service providers for platform operations — under strict contractual agreements.
• Fraud Prevention: With security agencies to prevent illegal activity.

Before sharing data with any third party, 27 BD ensures they maintain the same standard of privacy protection. Strict data protection agreements are in place with all partners.

27 BD employs industry-leading technology to protect your data. Our security infrastructure is continuously upgraded to defend against emerging cyber threats.

• SSL/TLS encryption: All communications are secured with 256-bit encryption.
• Firewall Protection: Multi-layered firewall to block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Backup: Data is regularly backed up to secure servers.
• Access Control: Only authorized personnel may access specific data.

In the event of a security breach, 27 BD will notify the affected users within 72 hours and take prompt action to resolve the issue.

The 27 BD website and app use cookies. Cookies are small data files stored on your device that help improve your browsing experience.

You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some 27 BD features.

27 BD does not store your data indefinitely. Specific retention periods are defined for each category of information:

Once the designated retention period ends, 27 BD securely deletes or anonymizes your data.

As a 27 BD user, you have the following rights over your own data:

To exercise any of these rights, email us at [email protected] or reach out to our support team via live chat. We will respond to your request within 30 days.

If we are informed that a minor has registered an account on 27 BD, we will immediately close that account and delete all associated data.

Parents are advised — if you suspect your child is using 27 BD, please contact us immediately.

27 BD may update this privacy policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will notify you by email or app notification.
• Continuing to use the platform after changes have been made will be considered acceptance of the updated policy.

We recommend reviewing this page regularly — especially when 27 BD launches new services.

For any questions, complaints, or requests regarding this privacy policy, please contact us:

After a privacy complaint is submitted, 27 BD will aim to respond within 15 business days. Complex cases may take up to 30 days.